Long, complicated and lawyerly—that’s what most people think about privacy policies, and for good reason. Even taking into account that they’re legal documents, most privacy policies are still too hard to understand.
So we’re simplifying and updating Google’s privacy policies. To be clear, we aren’t changing any of our privacy practices; we want to make our policies more transparent and understandable. As a first step, we’re making two types of improvements:
Most of our products and services are covered by our main Google Privacy Policy. Some, however, also have their own supplementary individual policies. Since there is a lot of repetition, we are deleting 12 of these product-specific policies. These changes are also in line with the way information is used between certain products—for example, since contacts are shared between services like Gmail, Talk, Calendar and Docs, it makes sense for those services to be governed by one privacy policy as well.
We’re also simplifying our main Google Privacy Policy to make it more user-friendly by cutting down the parts that are redundant and rewriting the more legalistic bits so people can understand them more easily. For example, we’re deleting a sentence that reads, “The affiliated sites through which our services are offered may have different privacy practices and we encourage you to read their privacy policies,” since it seems obvious that sites not owned by Google might have their own privacy policies.
In addition, we’re adding:
More content to some of our product Help Centers so people will be able to find information about protecting their privacy more easily; and
These privacy policy updates will take effect in a month, on October 3. You can see the new main Google Privacy Policy here, and if you have questions this FAQ should be helpful.
Our updated privacy policies still might not be your top choice for beach reading (I am, after all, still a lawyer), but hopefully you’ll find the improvements to be a step in the right direction.
People tell us all the time that they’re getting more and more mail and often feel overwhelmed by it all. We know what you mean—here at Google we run on email. Our inboxes are slammed with hundreds, sometimes thousands of messages a day—mail from colleagues, from lists, about appointments and automated mail that’s often not important. It’s time-consuming to figure out what needs to be read and what needs a reply. Today, we’re happy to introduce Priority Inbox (in beta)—an experimental new way of taking on information overload in Gmail.
Gmail has always been pretty good at filtering junk mail into the “spam” folder. But today, in addition to spam, people get a lot of mail that isn’t outright junk but isn’t very important—bologna, or “bacn.” So we’ve evolved Gmail’s filter to address this problem and extended it to not only classify outright spam, but also to help users separate this “bologna” from the important stuff. In a way, Priority Inbox is like your personal assistant, helping you focus on the messages that matter without requiring you to set up complex rules.
Priority Inbox splits your inbox into three sections: “Important and unread,” “Starred” and “Everything else”:
As messages come in, Gmail automatically flags some of them as important. Gmail uses a variety of signals to predict which messages are important, including the people you email most (if you email Bob a lot, a message from Bob is probably important) and which messages you open and reply to (these are likely more important than the ones you skip over). And as you use Gmail, it will get better at categorizing messages for you. You can help it get better by clicking the or buttons at the top of the inbox to correctly mark a conversation as important or not important. (You can even set up filters to always mark certain things important or unimportant, or rearrange and customize the three inbox sections.)
After lots of internal testing here at Google, as well as with Gmail and Google Apps users at home and at work, we’re ready for more people to try it out. Priority Inbox will be rolling out to all Gmail users, including those of you who use Google Apps, over the next week or so. Once you see the “New! Priority Inbox” link in the top right corner of your Gmail account (or the new Priority Inbox tab in Gmail Settings), take a look.
Information overload is a reality of the modern workplace. The average corporate worker sends and receives more than 150 messages per day1, an email deluge of varying importance: key project updates from colleagues, requests from higher-ups, appointment reminders, and automated mail that’s often much less important. With so much information to process, simply figuring out what needs to be be read and what needs a reply takes up a lot of time. Today, we’re excited to introduce Priority Inbox Beta in Gmail, an experimental new way of reducing information overload.
Priority Inbox is a new view of your inbox that automatically helps you focus on your most important messages. Gmail has always kept spam messages out of your inbox, and now we’ve improved Gmail’s filter to help you see the emails that matter faster without requiring you to set up complex rules.
Here’s how it works: Priority Inbox splits your inbox into three sections: “Important and unread,” “Starred,” and “Everything else”:
Messages are automatically categorized as they arrive in your inbox. Gmail uses a variety of signals to predict which messages are important, including the people you email most and which messages you open and reply to (these are likely more important than the ones you skip over). And as you use Gmail, it will get better. You can improve the ranking in Priority Inbox by clicking the buttons at the top of the inbox to mark conversations as important or not important.
As a result, your inbox is better organized, and you can spend your time addressing your most important emails right away. When we tested Priority Inbox at Google, we found that people spent 6% less time on email after enabling this feature. This translates to a week’s worth of time saved each year for information workers who typically spend 13 hours per week on email today!2
Luke Leonhard, Web Services Manager for Brady Corporation, says “Like many of our users, I get over a hundred messages each day. Priority Inbox saves me time by displaying emails in order of importance, letting me process them more efficiently than before. The time I save can then be spent on new projects that add value to Brady rather than managing my inbox.”
Over the next week, we’ll be rolling out Priority Inbox settings to users in organizations with the “Enable pre-release features” option selected in the Google Apps control panel.
Helping users manage lots of information has always been a core goal of Gmail, and we’re excited to see how Priority Inbox helps users in organizations mitigate information overload and get to important messages faster.
In the next day or so, you’ll start to see some changes to the event page in Google Calendar which should make scheduling events easier. We’ve made the style more consistent with other Google apps, put information that’s most commonly used at the top of the screen, simplified the layout, and added some functionality.
A new repeating event editor The old interface for creating recurring events was clumsy and took up too much space on the screen. Now you’ll see only a summary of your recurring event on the main event page; if you want to edit it, you can use a window that opens when you select the “Repeats” checkbox.
A new tool to help you find a time for your event You’ll notice a new tab on the event page that should make it easier to find a good time to schedule an event. When your friends or coworkers give you permission to see their calendars, you can click this tab to see a preview of their schedules and hover over their events to see what conflicts they might have. This should make scheduling a tad easier, especially for events with large numbers of guests. For Google Apps users, the new schedule preview can also show data from other calendar services using our Google Calendar Connectors API.
Changes under the hood As browsers and other technologies both within and outside of Google have evolved, we’ve found it necessary to occasionally make structural code changes in order to keep up. These visible changes are only the surface; underneath we’ve added a new model for how we represent calendar events in the browser and a new mechanism for how we make sure those events get properly saved. We’ve paid special attention to performance, consistency, and extensibility. In the short term, you’ll hopefully notice that the event page opens slightly faster than it did before.
Gmail voice and video chat makes it easy to stay in touch with friends and family using your computer’s microphone and speakers. But until now, this required both people to be at their computers, signed into Gmail at the same time. Given that most of us don’t spend all day in front of our computers, we thought, “wouldn’t it be nice if you could call people directly on their phones?”
Starting today, you can call any phone right from Gmail.
Calls to the U.S. and Canada will be free for at least the rest of the year and calls to other countries will be billed at our very low rates. We worked hard to make these rates really cheap (see comparison table) with calls to the U.K., France, Germany, China, Japan—and many more countries—for as little as $0.02 per minute.
Dialing a phone number works just like a normal phone. Just click “Call phone” at the top of your chat list and dial a number or enter a contact’s name.
We’ve been testing this feature internally and have found it to be useful in a lot of situations, ranging from making a quick call to a restaurant to placing a call when you’re in an area with bad reception.
If you have a Google Voice phone number, calls made from Gmail will display this number as the outbound caller ID. And if you decide to, you can receive calls made to this number right inside Gmail (see instructions).
We’re rolling out this feature to U.S. based Gmail users over the next few days, so you’ll be ready to get started once “Call Phones” shows up in your chat list (you will need to install the voice and video plug-in if you haven’t already). If you’re using Google Apps for your school or business, then you won’t see it quite yet. We’re working on making this available more broadly – so stay tuned!
If you’ve been wanting to use voice and video chat on Linux (our top video chat request), then we have good news for you: it’s now available! Visit gmail.com/videochat to download the plugin and get started. Voice and video chat for Linux supports Ubuntu and other Debian-based Linux distributions, and RPM support will be coming soon.
In April 2009, we announced a new version of Gmail for mobile for iOS and Android. Among the improvements was a complete redesign of the web application’s underlying code, which allows us to more rapidly develop and release new features that users have been asking for, as explained in our first post. Today’s topic for the The Iterative Web App, a series where we continue to release features for Gmail for mobile, is the Stacked Cards Interface on the iPad.
When we announced our new interface for Gmail on the iPad, we requested feedback on how we could improve this experience for tablet devices. In June, we responded with a new compose screen. Today, we’re addressing the top feedback by launching a new “stacked card” interface for selecting and managing multiple conversations.
In the past, performing actions on selected conversations was awkward. There were two similar toolbars on the screen: one on the bottom left and the other on the top right. The former affected the selected conversations, while the latter affected the currently open conversation. Since the toolbars’ buttons looked similar, it was easy to mistakenly use the wrong toolbar. Sound confusing? It was.
In the new interface, selected conversations are displayed stacked on the right panel for easy organizing, archiving or deleting. The second toolbar is gone so it’s always clear which conversations you’re working with.
This new interface has also been an opportunity for our team to experiment with CSS3 transitions, which give mobile web applications a similar look and feel to native applications. More details on the implementation are posted on the code blog.
To try the Gmail webapp on the iPad, just go to gmail.com in Safari. For quick access, create a homescreen link. Please note that the new interface is only available in US English for now.
Posted by Liam Asher Segel-Brown, Software Engineering Intern, Google Mobile
Where is that presentation? Was it attached to an email? Or in Google Docs? If you’re not sure, you may end up searching several places with the same query in order to find it. With the new “Apps Search” lab, we just made that all a bit simpler.
Once you enable it from the Gmail Labs tab under Settings, the “Search Mail” button in Gmail will say “Search Mail and Docs” instead, and your search results will include matching documents and sites in addition to email messages.
We also added “Did you mean?” style suggestions, for those of us who make mistakes (who doesn’t?):
You may notice that mail results show up just as fast as before while non-mail results may take a tiny bit longer. That way, if you’re just looking for an email, having this lab enabled won’t slow you down.
The paint is still wet and we plan to make further improvements the coming months, so be sure to let us know if you have any feedback.
Gmail makes it easy to find emails really fast with Google-powered search for your inbox. This works well when you know you’re looking for an email, but if you have information in documents and sites too, you may have to search several places with the same query to find what you’re looking for.
Today we’re making it easier to search across more of your data with the new “Apps Search” lab in Gmail. Once the lab is enabled, the “Search Mail” button in Gmail will say “Search Mail and Docs” instead. When you run a search in Gmail, your search results will include matching documents and sites in addition to results from your email.
We also offer “Did you mean?” suggestions when it looks like you’ve misspelled a word:
This is a Labs launch, so to get started, click ‘Settings’ within Gmail, then the ‘Labs’ tab, and enable ‘Apps Search’. Standard Edition users can follow these instructions immediately, while Premier and Education Edition users will first need their domain administrators to enable Gmail Labs from the Google Apps control panel. For more information on Gmail labs for Google Apps, see the Help Center.
Making sure that your calendar is available to you whenever and wherever you need it is important. That’s why Google Calendar works with a number of desktop applications and mobile devices including iCal, iPhone and iPad, Blackberry, Android, Nokia/Symbian, and Windows Mobile phones. Google Calendar Sync for Outlook is also available, but one thing was missing — until now.
Google Calendar Sync now supports Outlook 2010 — our top feature request. Outlook 2010 comes in 32-bit and 64-bit versions, and currently only 32-bit is supported. To start syncing your calendar with Outlook 2010, download Google Calendar Sync version 0.9.3.6. Once you install it, a Settings window will appear. Enter your account’s email address and password, choose your sync option and sync frequency, and you’re done! (Note: If you’re already using Google Calendar Sync, you’ll still need to download and install this new version in order to be able to sync with Outlook 2010. If you need help, take a look at our getting started guide.)
or 
buttons at the top of the inbox to correctly mark a conversation as important or not important. (You can even set up filters to always mark certain things important or unimportant, or rearrange and customize the three inbox sections.)
